FAQs
At PTB Group, we understand that our clients may have questions about our international transport and logistics services. This FAQ section provides answers to the most common inquiries regarding freight forwarding, project cargo, customs clearance, multimodal solutions, and more. Whether you are looking for import/export solutions to and from Iran or need assistance with shipment tracking, our team is here to help.
1. What services does PTB Group provide?
PTB Group offers international transportation, freight forwarding, project cargo, multimodal solutions (sea, land, rail, and air), terminal handling, and value-added services such as warehousing and customs clearance.
2. Does PTB Group specialize in import and export to Iran?
Yes, we specialize in providing transportation solutions for import and export to and from Iran, offering comprehensive services to facilitate international trade.
3. What transportation methods does PTB Group offer?
We provide sea, air, land, and rail transportation services, either individually or as multimodal solutions, to best meet our customers’ needs.
4. Does PTB Group offer customs clearance services?
Yes, we operate private bonded terminals in Iran and provide customs clearance services to ensure smooth and efficient trade operations.
5. How can I collaborate with PTB Group?
You can contact us via phone, email, or by filling out the consultation request form on our website. Our team is ready to offer tailored logistics solutions.
6. In which countries does PTB Group operate?
We have an extensive network of representative offices in Iran and partnerships with international logistics providers to facilitate global trade.
7. Does PTB Group offer cargo insurance?
Yes, we provide insurance services to protect your shipments against potential risks.
8. How can I track my shipment?
Customers can track their shipments by contacting our support team or using our tracking system.